Delivery & returns

Everything you need to know about delivery, assembly, turnaround times and returns at Sofa Guys UK.

Free nationwide delivery

Free delivery and full assembly for all orders throughout the whole of the UK.

Fast turnaround

Many of our items are in stock and ready for express delivery within 3-5 working days. Once your purchase is complete, you can expect a phone call from our team on the same day to confirm your order details and arrange a convenient delivery date.

White glove service

Our two-person team will deliver the sofa and will assemble the sofa(s) in a room of your choice.

What to expect on delivery day

• We arrange a suitable delivery slot.
• Our two-person team delivers to your room of choice.
• Your sofa is assembled where included.
• You can check everything before the team leaves.

Returns policy

• Items must be unopened and unused.
• There is a £200 return fee for collecting the sofa.
• Collection is free if the item is damaged upon delivery.
• Goods with manufacturing faults can be replaced free of charge.